Bb4 Privacy Policy — How Is Your Information Protected?
This page provides a complete description in English of the collection, storage, and protection of user personal information on the bb4 platform. Please read it carefully before using the site.
Last updated: 2024.
What information is collected and why?
Personal Data Collection
When you register at bb4, we collect your name, email address, mobile number, and date of birth. This information is used to manage your account, verify your identity, and ensure secure transactions. The information you provide is stored in encrypted form on our servers and is protected from unauthorized access. Payment information, such as mobile banking account numbers, is used solely to complete transactions and is never disclosed to third parties. We only collect information that is necessary to provide the platform's services — no additional data is collected. Protecting the privacy of your personal information is one of our highest priorities.
Browsing & Cookie Information
When you visit the bb4 website, we automatically collect certain technical information, such as your IP address, browser type, operating system, and which pages you have visited. We use cookies to maintain your login state and to analyse user behaviour in order to improve the quality of our services. You can disable cookies from your browser settings, though this may limit some functionality of the site. We do not use any third-party advertising tracking cookies, and your browsing history is never sold or rented. The technical information collected is used solely for monitoring and improving the performance of the platform.
How is my information kept secure?
Bb4 uses industry-standard SSL encryption technology to protect all your personal information, keeping all communication between your browser and our servers secure. Our data storage systems undergo regular security audits and any vulnerabilities are resolved promptly. Only authorized personnel may access user data for legitimate purposes, and every access is logged. Your password is stored in hashed form, meaning no bb4 employee will ever be able to see your password. In the event of a security breach, we are committed to notifying affected users immediately. Our security framework operates in accordance with international data protection standards.
Is my information shared with third parties?
Bb4 never sells or transfers your personal information to third parties for commercial purposes. However, for payment processing, only the information necessary to complete transactions may be shared with mobile banking providers such as bKash, Nagad, or Rocket. Information may be provided to the relevant authorities in Bangladesh if required to fulfil legal obligations or by court order. Any service provider working with us is required to adhere to the same privacy policy and may not use your information for any other purpose. In any instance of data sharing, we provide only the minimum necessary information — nothing more.
User Rights & Data Control
Every user of bb4 has the right to view, correct, and delete their own personal information. You can update your information at any time through your account settings or by contacting our support team. If you request account deletion, we will arrange to delete your information as quickly as possible within the limits of applicable law. Under the right to data portability, you may also request a copy of your data if you wish. To opt out of marketing communications, you can use the unsubscribe option in any of our emails at any time. To raise any privacy-related concerns, please contact us at [email protected].
Answers to Common Privacy Questions
No, bb4 never sells your personal information to third parties. We believe your privacy is a fundamental right and it is our responsibility to protect it. Only the necessary information is shared with authorized partners for payment processing, and only under strict contractual agreements. If you have any questions about how your information is being used, you can contact our support team.
Your information is stored in our systems for as long as your account is active. After your account is closed, some information may be retained for a limited period to fulfil legal obligations. Records of financial transactions are required to be retained for a specified period in accordance with Bangladesh's financial regulations. After this period, your information is securely deleted. For more details on data retention periods, please refer to our FAQ View section.
If any significant changes are made to the Privacy Policy, we will send a notification to your registered email and the update date will be noted at the top of this page. Continued use of the platform after any changes will be considered acceptance of the new policy. It is therefore a good habit to review this page regularly. If you have any objections to a change, please contact us.
You can directly update some information by logging into your account profile. For more complex changes or to request account deletion, send an email to [email protected]. Our team will typically process your request within 3 business days. Due to legal obligations, it may not be possible to completely delete certain information, but we will inform you in detail if that is the case. For more information, please refer to our Terms & Conditions You may also view this page.
Enjoy Gaming in a Safe Environment
Your information is completely safe at bb4. Register now and become part of Bangladesh's trusted online entertainment platform.